Hi everyone,
As you know, Just Cause 4 launched yesterday. Many thanks for the support to those of you that are enjoying the game. With every game’s launch, and due to the complexity of Just Cause 4’s vast open world and advanced systems, there may be some technical issues along the way.
We are actively monitoring the situation and feeding issues back to the development team. The team have already started to make some fixes, and once they have been through our QA process, we’ll roll them out.
Should you have any technical problems, please ensure you post in the Tech Forum (Not the General Discussions). If you have any problems please read this thread before posting
As mentioned in this sticky post, if you are encountering any crashes, please contact our support team here. They will be able to provide bespoke support for your particular system / driver setup.
Europe: http://support.eu.square-enix.com
America: http://support.na.square-enix.com
Japan: http://support.jp.square-enix.com
Alternatively hit Contact -> Get Support to get in touch with the team.
We hope that you will find our solutions helpful and look forward to improving the game if you are experiencing issues. We’ll continue to monitor the situation, keep you updated, and roll out updates when fixes are made.
The Just Cause team