#SteepPhotoMode by TorriderMuffin via Reddit
Last weekend we had a degradation of our online services linked to Steep, this is why some of you have experienced difficulties in connecting to the game. We are sorry about that.
The issue was caused by the refresh rate of the Steep World Tour leaderboard. A lot of you is taking part in the competition and this created the degradation. To quickly resolve the problem we have applied a delay in the tournament leaderboard refresh rate. Your score is still immediately tracked by our servers when you complete one of your tries. The only difference is that the tournament leaderboard is now updated around every 1h and 30 minutes. In some circumstances it can require more time.
Don’t worry if you don’t immediately see your score in the live page of the tournament. Even if it’s not visible in that page, it’s still tracked and it’ll eventually appear.
We understand it’s an inconvenience, but in this way we can guarantee a better experience to all players, preventing any major degradation related to this issue.
Thanks for your patience, we’ll keep working to identify a better solution.
The Steep Team
