Greetings Riders,
The fix for the migration issue is still in progress and we wanted you to help us to make it faster.
Please send a ticket to VALOFE support or DM the GMs in the discord for the information needed below:
Character names:
Server:
VALOFE ID:
VALOFE Email:
Nexon Email:
Other Email:
Issue:
Example:
Character names: GM Phoebe Radan, GM Phoebe Baellas. GM Phoebe Teleo
Server: Radan, Baellas, Teleo
VALOFE ID: Phoebe21
VALOFE Email: [email protected]
Nexon Email: [email protected]
Other Email:[email protected]
Issue:
- Patch Error 602/612
- Loss of characters
- deleted migrated account
- logging in to another account
- Migrated to wrong account
- and other issues that you can list here
The information that you will give/provide to us will be helpful in our investigation to fix the issue.
Below are the links for the support ticket and Discord:
VALOFE Support
Discord
- GM Phoebe#0803
- ZeroTwo#0761
- Isongaming#7708
Thank you for cooperating with us, rest assured that all of the issues will get fix ~
- ICARUS Team