This is a public service announcement regarding our server issues since Hurricane Irma. Unfortunately some of our server infrastructure was in the direct path of Hurricane Irma and we are now in the process of hurrying to resolve the issues that we've been experiencing since the Hurricane struck. Some of our game server and master server infrastructure was impacted by the Hurricane and it needs to be migrated away from the compromised data facilities on the east coast in North America. This situation impacts all of our web services and we are in the process of migrating to a local facility where our dev studio is located here in Canada. We'd like to take this time to thank everyone for their patience and while we take our issues seriously we want to remind everyone that this situation is nothing compared to the situation that the Hurricane victims in Florida, Texas, and the Caribbean are facing today. If you have a few spare dollars please donate to any of the Hurricane response funds to help people in need.
We do not currently have an ETA on when all of our services will be restored. As the lights keep flickering while we try to obtain backups from the onsite backup facilities our infrastructure was being backed up to. We will work hard to keep you informed and when service has been fully restored we will update this post with the updated information.
Thank you everyone for your patience.