Square Enix is temporarily suspending digital sales of Final Fantasy XIV Endwalker due to the popularity of the new expansion. Director and producer Naoki Yoshida has delivered an update on the MMO's login times and server congestion, further confirming that the free trial will also be suspended and that players will be getting more free game time.
"Players are currently experiencing extremely long wait times due to the dense concentration of play hours which far exceed our server capacity, especially during the peak times, and so we have decided to temporarily suspend the sale and delivery of Final Fantasy XIV's starter and complete edition," Yoshida says. "Additionally, although those with an active subscription are prioritised to log in, free trial players are unable to log in outside of late night and early morning hours, and so we will also temporarily suspend new registrations for the free trial."
Yoshida explains that the temporary suspensions will be phased in over the next few days and that the team will pull all new advertisements for the expansion. If you're an existing player, expansion packs and collector's edition digital upgrades will continue to be available.
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