Final Fantasy 14 producer Naoki Yoshida has issued an apology over the recent issues with the housing lottery system.
As part of the 6.1 update, Final Fantasy 14 introduced a lottery system for getting housing in the Empyreum residential district. It generally worked to start, but over the weekend a major bug arose which prevented anyone from actually winning the lottery. Essentially, the number zero somehow got added to the running. No one could claim it, resulting in cases where everyone would lose, which apparently happened a number of times. Thankfully though, the Final Fantasy 14 team is aware of the issue, and Yoshida even issued an apology regarding it.
"I sincerely apologize for the inconvenience caused by the issue with the housing lottery system," wrote Yoshida, going on to explain the issue. "Firstly, we understand that this is a major issue, and are prioritizing our investigation into the matter. We are working to identify the issue in the corresponding program; however, as the process is very complex and there are many patterns involved for the lottery conditions, it will require some time to pinpoint the problem."