Following the launch of the OverField Steam version, we identified irregularities affecting some Captains during the login and registration processes. We have since located and resolved these issues. Below is a summary of the situation and the corresponding solutions. 【Issue Summary】 1. Some players were directed to a temporary test server, which was not data-interoperable with the official live server. 2. The email registration feature on the Steam version was malfunctioning. 【Current Status】 1. The entry point to the temporary test server has been closed, and its data has been cleared. You can now directly log in to the Steam version using the same official account linked to your mobile version. 2. The email registration function has been restored; you may now register a new account via email on Steam. ⚠️ Important Notice: If you created a character on Steam before 10:04 AM (UTC+8) on November 9th, please note that the related data has been cleared. You are requested to: 1. Log in again using your original official account, OR 2. Re-register a new account and create a character. 【Compensation & Reimbursement】 We will fully reimburse via in-game mail all purchased content for players affected during the issue period to ensure your consumer rights are protected: 1. New Player Special Packs: Corresponding pack contents. 2. Gem Packs: Corresponding Gems & First Purchase Bonus Gems. 3. Monthly Card: Monthly Card Activation Card (Please use from your Bag to activate the 30-day effect). 4. Battle Pass: Battle Pass Activation Card (Please use from your Bag). 5. ROTA Points: All ROTA Points corresponding to the purchased packs. 【Server-wide Compensation】 Steam Ver. Launch Celebration Gift & Issue Compensation Steam version is finally here! We extend our sincere apologies for the issues encountered at launch and express our utmost gratitude for your patience and understanding. A exclusive gift has been sent to your in-game mailbox. Please claim it at your earliest convenience. If you have any other questions, feel free to contact in-game CS or join official Discord: |
Thank you for your continued support and understanding.
The OverField Operation Team |
