Our security certificate authority started to have problems which affects some of you. You get a log-in error and it also applies to websites. Globalsign has issued statements on the situation here:
https://www.globalsign.com/en/customer-revocation-error/
The cache will eventually invalidate itself and if you didn't have any problems, you should be fine as can be seen in the Globalsign announcement.
As we were investigating all this and contacting customers having the problem, our very own crusader helped find the source of the problem.
To get into the game, copy and paste the below script into a CMD prompt. It sets all certs to expire immediately. certutil -setreg chain\ChainCacheResyncFiletime @now To get into the Website, delete both OCSP and CRL cache (again paste into a CMD Prompt): certutil -urlcache * delete I am now at character select. EDIT: I did run CMD prompt as admin, this may not be necessary, but if running without doesn't work, try again as admin.
We're incredibly sorry if you encountered this problem. We have never encountered his before and Globalsign are doing everything they can to prevent this from happening.
And to Arekin, for the help finding this solution, you will recieve 100,000 RTC as a thank you from us and everyone that had this problem that can now get ingame again!
That's it for now, tomorrow I'll post highlights of next weeks LIVE patch as well as what's coming to UAT.
Ave crusaders,
Nathan
Additonal note for clarification: As I mention in the article, this is not in our systems, it is with Globalsign. There is nothing we can do. Only you can clear the Globalsign cache on your machines. The cache will eventually expire normally but it could take a day or two. Again, very sorry but this is entirely out of our hands.