Are you a Founder?
If you are a Founder and haven’t redeemed your Steam key for the full Premium package, 12 unique weapons no longer available, a special Steam giftable full Edition of the game, 20,000 ($20) extra RTC and more click here and login, and add it to your steam account NAOH.
Note, if you don't see your key, you might not have applied your Founders package on that website.
The special Steam giftable Edition is tradeable 30 days. It is NOT your primary Premium Steam Key. You should already have your premium key, or redeem it from the website. The Steam giftable Edition is just a gift to give to a friend.
Did you buy Early Access?
You should have no problems since you already have a Steam Premium key. You should also have received a special Steam giftable Edition of the game, tradeable in 30 days.
Did you buy before the launch of the Free Version? (March 17th)
This would be the Legion Edition. It's the same as all Premium packages but for Steam reasons, we had to create this intermediary version.
You should have no problems since you already have a Steam Premium key. You should also have received a special Steam giftable Edition of the game, tradeable in 30 days.
Did you upgrade from the Free version? (March 17th)
The above gifts and added benefits are a gift from us to our long-term backers and you are getting access to a part of the game for free. If you upgrade, you will not become eligible for Founders, Early Access or Launch Player benefits. But you did get 4 x 4000 Faction RTC, like everyone else.
I have the game and I want those weapon packs!
We changed the Squadron and Imperium packs so that they are plain DLCs now. If you buy the Imperium pack, you are getting 20K RTC and the 4 DLCs at a 50% discount.
I'm missing my phat lewt and Stuff(TM)!!!
We provide Customer Support and they will take good care of you. Head over to Support.EternalCrusade.com and submit a ticket there. They are nice people. I promise.