Greetings, Saviors!
In this posting, we would like to announce the details about the future status changes regarding the dormant teams in the NA Klaipeda, EU Fedimian, and SA Silute.
Target Criteria
Dormant Target Server: NA Klaipeda, EU Fedimian, and SA Silute
Dormant Target Team: Teams that do not meet any of the following criteria below.
▶ Accounts that have:
- Record of entering the game within 1 year before the Zachariel Server Merge (July 15, 2025).
- Purchased Premium TP
- Used Premium TP
- Possessed Premium TP
※ Accounts that only purchased Steam DLCs will be changed to Dormant Status.
※ If you have a team for multiple servers in a single account, the team must meet the criteria above to stay active.
EXAMPLE: (If you have teams on all three servers, and only the teams on EU Fedimian and SA Silute have purchased TP and logged into the game, while the team on NA Klaipeda has not met any of the criteria, the team on NA Klaipeda will be set to dormant. Between the EU Fedimian and SA Silute servers, the dormant team will be determined according to the Global Merge Policy: When you have teams on more than one server.)
※ When the Team set to Dormant Status, the Team will be deleted.
※ If you want to restore your Dormant Account, you must send a ticket during the restoration period. (August 12, 2025)
Details
1. When a team is switched to dormant status, the existing team will be removed and the UI for creating a new team will pop up upon entering the barrack.
2. If you wish to remove the dormant status from your team, you can send us a ticket before August 12, 2025.
- This request is only accepted when sent by the owner of the account.
- The request is applied during the scheduled maintenance every week during the restoration period.
※ If you already made a new team before requesting to remove the dormant status from the original team, this new team will be deleted.
3. All dormant teams cannot be recovered after the restoration period (August 12, 2025).
Thank you all for your support and interest in Tree of Savior.
Regards,
IMC Staffs.