Since we rolled out Early Access some of you have experienced a crash while attempting to launch the game. You'd get through the intro movies only to have the game lock up or hard crash when attempting to load.
This was very difficult for us to track down as none of us or our QA team could reproduce the crash. But this week we worked directly with a number of community volunteers to dig into the issue and we've found a temporary solution.
Long story short, a critical .dll file from windows update that is required to run our UI may be missing from your computer. A workaround (as silly as it seems) is to install the latest version of Internet Explorer (IE 11).
We’re working on a permanent solution that will be rolled out in a future patch, but for now, this workaround may fix the problem.
http://windows.microsoft.com/en-us/internet-explorer/download-ie
Note, it’s possible some people may have other issues in addition to this, but it potentially fixes the main issue preventing launch.
Again, we apologize for the delay here, but we urge those of you who've had issues launching the game to give this a try, and please report back with your results here:
http://steamcommunity.com/app/360510/discussions/0/517142892053245292/
- The Fugitive Team