ːaofdefː Ancients of Fasaria is an indie mmorpg supported by a small team of developers. We take to heart every comment and suggestion as our intent is to meet the needs of the players and those who have shown support for our games. All constructive criticism and advice is welcome as we are constantly working hard to do better for our players.
ːaofdefː If you have any concerns or gripes about our game, community, customer service or policies, please let us know in a constructive manner either in private or on the community board. We need to know how to do better for you.
ːstrongarmː If you purchased Ancients of Fasaria from steam and are displeased with your purchase in any way, please contact us directly from our website and let us know why you were not satisfied with our game and we will replace your purchase with any of our games now or in the future of equal or more value.
ːkeybotː We are always looking for better ways of improving our games and community. If any of our games have not lived up to your expectations, let us know why so we can do better for you, or we can find a way to make it up to you.
ːkeybotː We do understand that some players can not be appeased no matter how much we try. Our games may not be for everyone (as no game is) and we do try to accommodate every suggestion from our players. If you purchased any of our games and it did not live up to your expectations, we still appreciate your support. Your suggestions, contributions and input is valuable to us regardless if you decide to be an active part of our community.
ːpowergloveː What we can NOT do is allow or support abusive or malicious behavior in anyway. This is not just to protect our community and our company but it isn't fair to those who have or do show support for the game as it robs them of the opportunity to freely engage in the very thing that they do love. That behavior is unfair to the players and it is unsupported.
ːaofmedː We offer customer and free technical support for everyone who purchased the game. If you have any technical issues, feel free to post on steam discussion boards or contact us directly for immediate support and help.
Contact Us - Technical/Customer Support
ːkeybotː Please feel free to let us know how we can improve on our games and our service. Feel free to comment (observing forum rules). We work hard to make fast replies to all requests and suggestions.