Dear Players,
We deeply regret to inform you that we have identified a critical issue following today’s update from version 1.0.6 to 1.0.7, resulting in the loss of save data for some players. We offer our most sincere apologies to everyone affected by this error.
We have identified the root cause of the issue and are urgently developing a recovery solution, specifically targeting the restoration of Point/Score data and Hall of Fame content. We expect to release detailed instructions on how to proceed by tomorrow at the earliest. We are committed to doing everything possible to help affected players recover their lost data.
To better assist you, please connect with us on the Discord channel where our team will directly assist you in resolving your save data issues.
Additionally, to address the frustration caused by this anomaly, our team is actively discussing optimizations for the Cloud Save system as well as a compensation plan. We aim to express our deepest apologies through concrete actions and are taking steps to ensure this does not happen again. Details regarding compensation and system improvements will be announced as soon as they are finalized.
We fully understand that every save file represents hours of your time and dedication. We apologize once again for the distress and disappointment this has caused.
Thank you for your patience and continued support. We will keep you updated on our progress. Please stay tuned for further announcements. If you have any questions, please do not hesitate to contact us via the discord group.
Sincerely,
The Wretch: Divine Ascent Team