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Steam Download Issues due to Summer Sale / Patch Delay as a result

We are seeing horrible download times for players and our testers as they try to get the game and DLC downloaded. This is an issue with Steam and likely a result of the Steam sale.

Given this download issue, we have been unable to get our testers into our test builds to approve our planned game and DLC patch. Given how bad it is (one tester's download says it will be complete in 4 years) we will be delaying our patch until Valve resolves their issues.

If you are one of the unfortunate ones waiting on a download that is stuck, the only options available seem to be:

  • Understanding there is a large load on Steam's download servers and patiently, waiting it out.
  • If the download time showing is outrageous, restart Steam and try again.
  • If you are seeing actual error messages about your download being corrupt, go to top menu-Steam/Settings/Downloads and click on the "Clear download cache..." button.
  • Wait a few days for Steam to get their download servers sorted.
  • Send a ticket to Steam support.

Our apologies to anyone affected by this. Based on past large sales, this may be the norm for the next few days.