Server Reset - Massive Crafting Matterial Refund
Dear Players,
On Sunday November 1st, our game server host Liquid Web experienced a major hardware failure on our server, resulting in server downtime and loss of some data for Kingdom Wars 2: Battles. All our backup redundancies to keep player data have failed, as entire set of SSD harddrive has broken. We are escalating the issue with Liquid Web as it`s not excusable for one of the larger hosting company to have this sort of failure that has effected all of our KW2B players.
Game server is now back online, but some of the game progress was lost. We are working around the clock to setup additional backups on different server, to make sure future hardware failure (rated at 1.5% probability) will not effect player data in the future.
This was first such hardware failure experienced by our company in all the years, and we can`t say how sorry we are.
Now - we will do our best to make it right to our players by any means necessary. And while player ranking and guild data is not something we can bring back, we are taking these steps to help our players:
-All the players who log into the game in the next two weeks will receive around 200 free crafting materials, enough to unlock majority of the in-game content, and get your account to where you were before this crash
-This is a good chance for majority of players to have a fresh start in the ratings and try to get to the top of the ladder, as well as to change your in-game name
We expect a lot of you to be rightfully ♥♥♥♥♥♥ off, so please comment here, and we`ll try to address all your comments.