Firstly, we apologize for the inconvenience this has caused you.
We found an issue where the October Weekend Gifts were not being properly sent out on the Steam Server.
The problem has now been fixed and the following Weekends Gifts should be provided without any issues.
We once again apologize for the inconvenience this has caused you.
As a sign of apology, we will be providing an apology compensation as well as the missing rewards.
Please refer to the information below.
[Mising October Weekend Gift Compensation]
■ Compensation Period: 09:00 Oct 23rd - 09:00 Oct 30th 2023 (UTC). -once upon log-in
■ Compensation Target: Entire Steam Server
■ Compensation
- Gold x630,000
- Horseshoe 1,800
- Diamond x540
- Normal Scroll x180
- Honor Point x3,600
[Apology Compensation]
■ Compensation Period: 09:00 Oct 23rd - 09:00 Oct 30th 2023 (UTC) -once upon log-in
■ Compensation Target: Entire Steam Server
■ Compensation
- Diamond x500
Thank you.