We wanted to give an update talking about how the launch went and what we’re immediately working on.
Over the weekend we launched Path of Exile: Secrets of the Atlas. We are so thrilled to see the number of people who joined us for launch day. Welcome back, Exiles!
Starting with the elephant in the room, unfortunately our European servers have been facing a barrage of DDOS attacks. We understand that this issue has ruined such an anticipated launch for many players. This is unacceptable service and we are deeply sorry. We want to assure you that we are taking this very seriously and it is the highest priority problem for our company to solve. Due to the nature of these attacks, we’re unable to provide a timeframe on when it will be resolved but we do want to acknowledge that we do see the issue and are doing everything we can to mitigate this.
Another thing we caught just prior to the launch was an issue with our final console builds which did not affect our internal realms so couldn’t have been caught sooner than it was. Because this required brand new builds to be created, tested and then certified, this process took quite a long time to fix, but the console realms are now fully operational and players are able to login and play. We are implementing measures to prevent this occurring in the future.
While our system administration and backend team address the issues with the European servers, our development team continues to monitor feedback. Currently the leading issue we’re looking to address with the league is that a number of Mercenary skills, especially once you get to the middle of the campaign start to deal overwhelming amounts of damage to the player, often instantly killing you, you should expect a patch in the near future that puts all these skills more in line. This will not affect the Mercenary balance when they are your ally.
Additionally we’re looking at making some improvements to the Memory Skills granted in maps influenced by The Originator, we’ll have more updates on this later this week.
We also just wanted to give a huge thank you to all our players, be it those who have returned to play Path of Exile after a year with no expansions, and all those who are new to the game.
We’re very excited to not only once again be delivering content, but playing the game alongside you all.
Thank you Exiles!