Grinding Gear Games says it's sorry for the slow response times to Path of Exile 2 customer support requests, but it's dealing with an absolute avalanche of them—roughly 545,000 email requests since the game launched in November, far more than it was prepared to deal with...
Read more.
'You deserve better customer service': Path of Exile 2 studio apologizes for long support wait times but with 545,000 emails received, it's kind of understandable
Source: PC Gamer (opens in a new tab)