Dear Players,
First and foremost, we sincerely apologize for the inconvenience and appreciate everyone for their continued patience and understanding regarding the recent issues surrounding the launch of WUCHANG: Fallen Feathers. Your experience and feedback is so valuable foundation for our team. We will provide a comprehensive explanation about the game content soon.
Since the game's launch, we have been closely monitoring all community channels. Every voice—from criticism to suggestions—has been received, carefully listened to, and actively discussed to find solutions.
Below are the planned adjustments that have attracted significant player attention:
Regarding Pre-order Rewards and Future Compensation
In the July 25 update, there were errors in distributing and retrieving pre-order rewards, resulting in players not successfully receiving their rewards. We also received feedback that the compensation for Deluxe Edition players was insufficient.
As a token of appreciation for your early support and to make amends for our oversight, we will provide additional compensation to all Deluxe Edition owners:
- Steam Deluxe Edition : in addition to the single costume as compensation, there will be 3 extra sets of Deluxe costumes + 4 weapons.
- Standard and Deluxe Editions holders will additionally obtain 3 headgear items across all platforms.
Regarding Performance and Game Optimization
We will continue to optimize performance issues and will keep adjusting the game based on your suggestions—such as difficulty levels and boss encounters—in upcoming patches. Here is a preview of our recent optimization efforts:
- Fix crashes across different devices
- Improve frame rates and reduce lag on certain graphics cards
- Optimize default settings for some graphics cards
- Correct the speed of getting up after being knocked down
- Reduce damage and the number of some traps
- Lower impact resistance of certain low-level monsters
- Reduce exploration pressure in some areas
- Fix issues caused by missing items leading to quest interruptions
- Improve AI logic for monsters and bosses
- Enhance texture quality in low-resolution areas
- Improve asset detail and precision in some regions
We deeply value every player’s support and encouragement. We are actively reflecting on our workflows and striving to improve our capabilities to deliver higher-quality services more efficiently.
We ask for your patience as we tackle these optimizations step by step. We hope that one day, both our work and our team will prove worthy of your expectations.
Sincerely,
The Wuchang: Fallen Feathers Team
