Notice Regarding Emergency Maintenance and Account Sanctions

Hello Maplers,

We know many of you have been looking forward to the v.260 update, and we sincerely apologize for the unexpected downtime and delays. After the update, we discovered serious issues involving meso and item duplication, which required an emergency maintenance so we could thoroughly investigate. We want to assure you that we are taking this matter very seriously.

We have already taken action against accounts that deliberately exploited these issues which negatively affected the game.

Here’s how we are addressing the exploits:

• Meso and Item Duplication

  • We have identified exploits involving the duplication of mesos and items that undermine the integrity of the game. 228 accounts have been permanently banned, and any duplicated items and mesos are to be removed.

• Content Repetition

  • We also identified players who intentionally exploited boss content and Demon Slayer-related content, which is against our Terms of Service. 233 accounts have been temporarily banned, and the length of each ban depends on severity. Items that were intentionally claimed multiple times are to be removed.

This investigation is ongoing and will require some time to fully complete. During this process, we will remove exploited items and issue player bans as needed.

We understand how frustrating this downtime has been, and we sincerely apologize to our players who were unable to enjoy MapleStory during this extended investigation period. Thank you for your patience and understanding, and please see below for compensation details:

We will continue to do our best to provide stable service in the future.

Thank you,

- The MapleStory Team