Hi Maplers,
An issue where the Steadfast Child Gift Box rewarded from the Ghastly the Snowman event could be claimed repeatedly has been fixed. Upon further investigation of the issue, we discovered there were many instances of players that took advantage of the bug and abused it to receive rewards in excess of the intended amounts. Therefore, the following actions have been taken against these players in accordance with our policies:
- Any accounts with more Steadfast Child Gift Boxes than what can normally be obtained per day have had their remaining boxes removed.
- Accounts that exploited this issue will be reviewed and actions will be taken according to our policies.
The Steadfast Child Gift Boxes will be re-enabled on December 20 after maintenance. We apologize for the inconvenience to gameplay caused during this investigation, and will provide 30 Steadfast Child Gift Boxes to all players. These boxes can be claimed through the Gift Drop until December 22 at 23:59 UTC.
We would like to take this opportunity to remind players that exploiting in-game bugs for personal gain is strictly against our Terms of Service. We ask players to take care and avoid being penalized by refraining from such activities.
Thank you for your understanding and patience as we work to resolve this issue.
- The MapleStory Team