Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.
If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.
Since the official release of Once Human version 1.6.2, we have been gathering community feedback and actively addressing your concerns. Here are the latest fixes we have implemented:
1. Fixed an issue where character weight changes sometimes did not apply when entering or exiting dungeons.
2. Fixed an issue where players could see damage numbers not caused by themselves.
3. Fixed an issue where the scope was sometimes misaligned on the Quantum Fission - HAMR weapon skin.
4. Fixed an issue where Stardust's Advent was incorrectly dropped during Thermal Tower purification.
5. Fixed an issue in Endless Dream where the Scenario Challenge task 'Defeat Manibus, the Creepling once' could not be completed.
6. Fixed an issue where players sometimes could not log in if they were offline during scenario settlement.
7. Fixed an issue where the Evolution Control Unit, Manibus's Beacon, and Ursula were missing from Once Human: RaidZone custom servers.
8. Fixed an issue causing stutter in Deviated Zones near Riddle Spots in Endless Dream.
9. Fixed an issue preventing character deletions on custom servers.
10. Fixed an issue where players could not purchase from the Blueprint Shop on custom servers.
11. Fixed an issue where equipping the Treacherous Tide set caused abnormal HP after teleporting while low on Sanity.
12. Fixed an issue where a 'blueprint obtained' prompt was incorrectly shown when creating a new character on a custom server.
13. Fixed an issue in The Way of Winter where players could not interact with crates in the Black Gold dungeon.
14. Fixed a display issue affecting the Starfall Inversion event.
15. Fixed an issue where some outdoor facilities, including the Vending Machine and Thermal Tower, did not load.
Once Human Development Team