Hi Everyone,
We apologize for the issues some of our customers are encountering, and we’re working on them now. In the meantime, we wanted to respond and offer some assistance where we can and clarify some of yesterday’s messaging.
DLC Availability for Season Pass Owners
- We were made aware of an issue with users who purchased the Premium Edition, and were not receiving their DLC content. We fixed this on the Steam backend with Valve, and all Season Pass holders should now have their DLC. We’re continuing to work with Valve to ensure the content appears correctly for Season Pass holders when viewing it in the Steam Store.
Windows 10 RAM
- Many people have taken note of our system RAM recommendation for Windows 10. We have run detailed performance tests on a variety of systems, and in doing so have found that memory usage and management on Windows 10 simply behaves very differently from Windows 7 and Windows 8, most notably with page file compression. Hence, our recommendation for Windows 10 users if this issue is encountered. On a related note, we recommend that the Windows page file remains enabled on all operating systems.
Change Log / More Patch Notes
- We’ve heard your requests for more patch notes regarding what bugs have been fixed since the last patch was released. We’re working on it and will post these on Friday, October 30th.
- The PC version has also received a host of bug fixes that have been merged over from the consoles. We’ll get you those details early next week.
- For those of you who are new and missed our September patch release, here’s a quick refresher on what we’ve already fixed:
- Reduced frame rate hitches
- Optimizations for system memory and VRAM usage
- Improved performance on all GPUs (requires the latest drivers)
- More Comprehensive In-Game Settings
- Fixed low resolution texture bugs
- Fixed hitches when running on mechanical hard drives (HDD)
Flickering Bug on Laptops when Running in Full Screen
- We’re aware that some users are unable to launch the game properly in full screen on some laptop configurations. This is a specific problem to a hybrid graphics system introduced on Windows 8.1. We’re actively working with Microsoft support to resolve it, but there is a workaround available by switching the game to run in Borderless Windowed Mode:
1. Navigate to and open your local GSA file. It can typically be found here: "%USERPROFILE%\Documents\WB Games\Batman Arkham Knight\GFXSettings.BatmanArkhamKnight.xml"
2. Find this entry: