Hello, this is Project Moon.
We have identified an issue where, after the Apr. 30th Scheduled Update (Ver. 1.75.0), certain devices are unable to access the game.
We have identified the cause of this issue, and we are in the process of fixing it.
However, the fix for the problematic internal logic requires a client build and a submission to the marketplace,
so it cannot be immediately deployed via a hotfix.
Please understand that the fix will be deployed via our next version (Ver. 1.75.1) update.
We would like to ask managers experiencing this issue to access the game via a different device or Steam for now.
We sincerely apologize for this connection issue.
[Issue]
- An issue where, after the 2025.04.30 Update, certain devices are unable to access the game due to instances of additional in-game downloads
[Cause]
- This is a side effect that occurred while deploying optimizations to the localization text download system
- The error occurs when the game attempts to save the localization texts in file directories that are prohibited in certain devices
[Solution]
- Adjusted the file directory to save to a specific Limbus Company app directory
[Future Measures]
- Add more devices to the list of our internal testing devices to identify and prevent device-specific issues from occurring
We once again sincerely apologize for this inconvenience.