Hello hoteliers!
We know you're all excited for Early Access in less than 2 weeks, so we're setting you up with even more info on how to be the best hoteliers right off the bat! Today, we’re diving into one of the most essential aspects of running a successful hotel in Hotel Architect: recruiting and managing your staff.
Whether it’s receptionists, cleaners, chefs, or bartenders, your team has a direct impact on the quality of your guests’ experience. Hiring the right people and managing them well can be the difference between five stars and utter chaos. Here’s what you need to know.
Staff Roles in Hotel Architect
As your hotel grows, so does the need for a skilled and balanced team. You’ll need a variety of roles to keep operations running smoothly, including:
- Receptionists
- Cleaners
- Maintenance
- Chefs
- Waiters
- Bartenders
- And more, coming soon...
Each of these positions contributes to different areas of the hotel, so plan things out and keep a close eye on their activities!
How to Recruit New Staff
To begin hiring, open the Staff tab via the People icon on your main toolbar. From there, you’ll see a list of potential candidates for each role, including their skill level and attributes.
If none of the current candidates are a good fit, you can wait for a new set to appear. But be careful, going without key staff for too long can quickly lead to operational meltdowns and unhappy guests.
Understanding Skill Levels
Every staff member has a skill level that increases as they work. Their initial skill level is influenced by your hotel’s current star rating and any staff-related upgrades you've unlocked in the upgrade tree. Hiring more skilled employees from the start will help your hotel run more efficiently and keep guest satisfaction high.
The Importance of Attributes
Attributes are unique traits that directly affect how well staff perform their duties. For example:
- A Sheet Champion cleaner will fly through laundry
- A Charismatic receptionist will instantly put guests at ease
Each employee has at least two attributes, and both can influence job performance. A “Key Expert” receptionist might seem ideal until you notice they're also an introvert who doesn't do well around people! On the other hand, some hoteliers may enjoy running a hotel full of eccentric characters, like a juggling waiter with the Show-Off trait or a loud 'Shouter' maintenance person. The choice is yours!
Assigning Tasks
Once your staff is hired, you can assign them to specific tasks to optimize their efficiency. This is particularly important in busier hotels where managing workflows becomes more complex.
Experience Matters
Your staff’s experience level will impact your hotel’s critic ratings - just as it would in real-life hospitality. If an employee is slacking, it’s worth scouting for a replacement before terminating their contract. Firing a staff member too hastily can leave you understaffed and scrambling to keep things running.
These recruitment and management basics will help you get your hotel up and running efficiently. Keep in mind that as Hotel Architect continues through early access, staff systems may evolve based on community feedback.
If you want to learn more about Hotel Architect before the game comes out, head to youtube to watch the How To & Stream playlists!
https://youtu.be/qfaoGaQKidE
Not long to wait now, we hope you're as excited as we are for early access!
- The Hotel Architect Team