Update: 21:00 Game Time
We have no major updates to share for this hourly update. Our team are continuing to actively work on the issues. We're seeing improved results from the steps we've taken to mitigate loading and cache issues, but we're still working on the root cause. Thanks ever so much for the continued patience - we'll provide another update in an hour.
Update: 19:40 Game Time
A new Android Client Update is now available. Please download this update from the Google Play Store if you are experiencing issues - this may resolve or reduce them. We still highly recommend allowing your cache to load fully in the lobby before playing. We have also implemented some temporary steps to help improving loading and cache issues. Initial results have improved load times, but work is still ongoing to fully resolve the situation.
Original Update
We've been blown away by the amount of people downloading RuneScape on Mobile. Unfortunately however, due to the large quantity of people downloading the app we're experiencing some issues that may cause slow loading or login issues.
To help tackle these issues, please wait for the cache to fully download on the Lobby Screen. We're continuing work to fix the root cause of the issue and will share more as soon as we can.
Thanks for your patience!