Greetings Commanders,
On October 29, 2025, at 16:00 (UTC), a server connection error occurred due to an unexpected network outage.
The issue was identified as a DNS problem in Microsoft’s network services, and recovery efforts began at 20:00 (UTC) — four hours after the incident — with services gradually returning to normal thereafter.
We will continue to closely monitor the situation to minimize any further inconvenience.
As compensation for the connection issue, the following items have been distributed. Please check your mailbox.
Compensation: Festival Ticket ×5, AP Supply ×4, BP Supply ×4
Claim Period: ~ November 3, 2025, 14:59 (UTC)
Thank you for your understanding.