Riftbreakers! We need your help!
The December update for the Riftbreaker: Prologue was one of the major milestones for the project, as we added support for the DirectX 12 renderer. It allowed us to make use of cutting-edge effects and improved the way the game handles its operations on modern PCs.
Just like any other piece of software, this new solution had some bugs, but thanks to your bug reports we managed to hunt down and fix most of them. Most...
A couple of bugs still elude us (they happen about 1 time per 1000 game launches) and we can't seem to find the exact steps to reproduce them. We need your help to find them. That's why we are launching a worldwide bug hunt!
Here's what you need to do in order to take part:
- Make sure that your system is capable of running DirectX 12.
- Download The Riftbreaker: Prologue.
- Go to your Steam Library, find The Riftbreaker: Prologue and click 'play'. This is important - if you launch the game through a desktop shortcut you won't be able to complete the next step!
- Choose 'Launch Configuration Tool' from the box that appeared.
- Make sure that you've chosen the DirectX 12 renderer and launch the game. IMPORTANT: Do NOT turn on the DirectX 12 diagnostic mode!
If the game launches normally, you can't help us with this issue.
If the game crashes, you might be the person we are looking for. It might crash during loading or during regular gameplay. Try playing the game for some time.
When The Riftbreaker crashes we launch our Crash Reporter tool. It looks like this:
We need you to click the 'Stacktrace' button and make sure you got one of the following results:
If you got one of these two crashes you are on the right track. If they happen regularly, to the point where the game becomes hard to play normally, please contact us! You can send us an email to piotr.bomak[at]exorstudios.com, write a message to bug-reports channel on our Discord (www.discord.gg/exorstudios) or contact us through Facebook or Twitter. One of our programmers will work closely with you to find out what causes the issue and how we can fix it.
We will reward the people who help us find these bugs with Alpha access keys!
Naturally, if you encounter any other bugs, please send us reports and descriptions through the crash reporter.
We count on you!
EXOR Studios