Hey everyone! We've identified the causes of game issues that some players are having, and are working on fixes.
- Amazon Game Services is our backend, and it's currently blocking more users from playing together. We've reached out to Amazon Game Services about this, and they've assured us they're working on increasing the number to accommodate our community. This should resolve some of the long load times.
- Once this is done, we'll be able to create a patch for the matchmaking issues. We'll be finessing the lobby prioritization to account for both region and current size of lobby, so people should be placed in closer lobbies with more players in them first. This should resolve the matchmaking concerns we've seen.
We're hoping to have this resolved today, ASAP, but are currently blocked until the issue is resolved on Amazon's side. We appreciate the patience you're showing, and will keep you updated on progress throughout the day.
Thank you!
