Greetings Commanders! We sincerely apologize for the rocky launch of Azur Lane: Crosswave on Steam®. We're working hard to rectify the issues some users are experiencing. As a token of our gratitude, we have extended the availability of the Neptune character DLC till 3/31 for both Steam and NA PSN users. Please stay tuned for more updates!
Please report any bugs or issues to our PC Support team at the link below!
http://ideafintl.com/pcsupport.php